Candela America — Lighting Roads

FAQs

Real answers from
our field engineers.

The questions our U.S. specialists hear most. Don’t see yours? Reach out — we typically reply within one business day.

Yes — but if the initial marking shows cracking or significant degradation, the existing paintwork must first be removed (typically with a milling system) so the new application can bond properly.

Yes, after proper preparation and repair of the substrate. Our field-engineering team can assess the existing surface and recommend a primer or repair step.

Yes — with the application of a suitable primer before the preform is torch-applied. This is required to ensure proper bond to the concrete substrate.

Yes, it is possible. The necessary precautions must be taken so the behavior of the existing resin is not compromised. Our tech team can advise on torch temperature and dwell time.

No. In these cases, adequate preparation of the base is required to create adhesion and lasting bond strength.

No — they are not chemically compatible. Always use the thinner recommended on the product technical data sheet.

Our flagship thermoplastic, paint, and glass-bead systems are evaluated against AASHTO M247, M249, and applicable federal-spec paint guidelines. Retro-reflective performance is reported in mcd/m²/lx per MUTCD. Lot-traceable QA documentation is available for every shipment.

Our New Jersey operations hub stocks fast-moving SKUs for rapid delivery across the East Coast and Midwest, with regional fulfillment for the rest of the country.

Yes. Our specialists run on-site applicator training, spec sign-offs, and post-application retro-reflective audits — included with most project engagements.

Submit our contact form with project specs (volume, geography, substrate), or call our U.S. team directly. We typically reply within one business day with a technical scope and pricing.